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Claimstar - Debt Collection and Mercantile Agents

Claimstar Collections is a licensed Debt Collection agency serving Australia since the Global Financial Crisis. We specialise in the recovery of overdue accounts for individuals, small businesses and large corporations

Each year, businesses in Australia lose millions of dollars to overdue accounts. Doing nothing ensures no chance of debt recovery. Dealing with overdue accounts on your own wastes time and is not cost-effective.

If you have customers:

• Ignoring statements and phone calls
• Breaking payment agreements
• Refusing to pay
• Making endless excuses

Claimstar Collections and our sister company Vic Covert Investigations can help!

At Claimstar Collections, we recognise that every dollar spent reduces the value of a recovered debt, and that non-financial considerations, such as maintaining good business relationships, also play into debt collection decisions. With this in mind, we work closely with our clients to bring a pragmatic, cost-conscious approach to debt collection to ensure an optimal result.


No collection, no fee – we don’t get paid unless we collect the payment. We have an in-house Skip Tracing (Missing Persons) system with one of the best track records for collections in all of Australia.

For Skip Tracing please see our sister company Vic Covert Investigations

Call or email Claimstar Collections to set up an appointment with our specialist Debt Recovery agent today.

Call Claimstar today on 1300 83 90 10


Vic Covert Investigations is a highly efficient and very professional group of investigators. I have engaged a number of private detectives in the past 3 years before engaging Jesse S. I have wasted a large amount of money on them without receiving any positive results. A couple of them were dishonest too. On one occasion I approached VCI only an hour before I needed their service and the team was immediately ready for the action. I would recommend VCI to anyone who needs private investigation.

Rina Singh

Given that this was the first time I’d approached a PI, Jesse S was very straight forward and understood what I had to achieve. I found this very comforting knowing I was leaving a very serious issue to a professional that did not waste my time. His experienced advice along the way was useful in understanding that we had captured enough data to get both myself and my company a great result. I would definitely recommend VICCOVERT and Jesse S to anyone requiring this type of service.

Business Owner

I engaged Vic Covert Investigations to locate an old friend from High school that I hadn’t seen for 25 years. With minimal information, they were able to locate and provide contact details very promptly and with excellent detail. I am highly satisfied with their service and would recommend them to anyone looking to engage a private investigator.

Jason R

Jesse has become a friend of mine after meeting many years ago now and he’s been a great help in continuing to keep my business profitable during a period in which staff theft & bad business decisions became an issue. He helped sort out my CCTV network and even went undercover for me which has ended up being invaluable. Adding to this he has kept in touch to ensure that the issue was sorted. I’m continually impressed with his manner and efficiency.

Retail Shop Owner, Chapel St, Windsor

I have used Vic Covert Investigations on many occasions for assistance with both business & personal issues. I have always found his work to be thorough, discreet and professional and happily recommend him to others.

St Kilda Resident

Vic Covert Investigations has provided us covert surveillance over the past 8 years in a variety of states in Australia. Jesse is reliable, resourceful and has a great common sense approach to gathering evidence. With an eye for detail his reports are through and provides quality footage with date and time stamps

General Manager
Qld Covert Investigations

Vic Covert Investigations was able to identify staff theft within the business outside of my internal security infrastructure. This information was in turn used to terminate the employment of the individuals involved allowing me to replace them with efficient and responsible staff members and management.

Senior Manager
Fridays Nightclub Brisbane

I approached Jesse S regarding a very sensitive matter. After a lot of work and diligence on his behalf, I was able to acquire the information I desired allowing me to make informed decisions moving forward. His knowledge of the industry was exceptional and I have no problems recommending him to potential clients.

Frank Ferro
Ferro Arch Architects